simphiweskhosana71

Customer service, administrative chat moderator

About Candidate

I have experience assisting customers with inquiries, resolving issues efficiently, and maintaining a professional and friendly approach in all interactions. My ability to communicate clearly, stay patient under pressure, and focus on customer satisfaction allows me to handle a variety of situations effectively. I am also comfortable using digital tools and adapting quickly to new systems, which makes me well-suited for remote chat and email support roles.

Location

Education

C
CERTIFICATE 2019
I Q ACADEMY

BUSINESS MANAGEMENT

T
TEFL CERTIFICATE 2025
TEFL UNIRVESAL

TEACHING ENGLISH AS A FOREIN LANGUAGE

Work & Experience

C
CUSTOMER SERVICE 2015 - 23/03/2026
OLIEVELDE INDUSTRIAL SUPPLIES

I’m drawn to the Customer Support role at Pulley because it combines two things I value most: helping people and contributing to innovative solutions. Pulley’s mission to make equity management simple for startups is inspiring, and I see this role as an opportunity to directly support that mission by ensuring customers feel confident and empowered when using your product. With my strong communication skills, problem-solving ability, and enthusiasm for working with people, I’m excited about the chance to deliver excellent support while growing alongside a fast-moving team.”

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